We appreciate your business and support & we want you to be 100% satisfied with your purchase. If in any instance where you are not satisfied, please contact us at info@medaswim.com. You will hear back from either Omeda or Anna within 24 hours and we will work together to make everything right again. 

Shipping 

  • All orders will be processed within 2 business days Monday-Friday. 
  • Please allow 5-7 business days for orders within Canada and 10-14 business days for International orders. 
  • An electronic invoice and tracking number will be emailed to you once your order has been shipped. 

Return Policy

  • We accept full refunds or exchanges within 14 days of receiving your order in the mail for Canadian orders and 30 days for International orders excluding shipping costs or duty costs. 
  • All items being returned must be in ORIGINAL CONDITION: hygienic liner intact, no marks (i.e. deodorant marks).
  • Returns & exchange requests are processed within 2 business days.